Website Jio
Job Description
Reliance Jio is hiring Customer Associates (Freelancer) in Ghaziabad. As a Jio Customer Associate, you will be responsible for assisting customers with recharges, acquiring new connections, resolving queries, and ensuring an excellent customer experience.
Key Responsibilities
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Acquire new customers and promote Jio services
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Call existing customers and explain Jio’s recharge plans
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Assist customers in completing recharges successfully
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Sell new Jio connections to prospective customers
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Resolve customer queries within agreed timelines
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Ensure delightful customer experience with proper communication
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Capture accurate customer details and data during calls
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Stay updated with Jio’s plans, products, and services
Eligibility & Requirements
🎓 Education: 10th / 12th Pass (Preferred)
🧑💻 Experience: Fresher / 0–3 Years
📱 Skills & Competencies:
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Basic reading & writing skills
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Smartphone usage knowledge
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Local language proficiency
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Sales & customer handling skills
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Goal-oriented and result-driven
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Ability to learn quickly
Job Details
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Job Function: Operations / Customer Service / Telecalling
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Industry: IT-Hardware/Networking, Telecom
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Employment Type: Freelancer / Full-Time
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Company Size: 5001 – 10,000 employees
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Company Turnover: ₹1000 – 2500 Crores
🌐 Company Website: www.jio.com
👉 Suitable for freshers looking to start their career in Customer Service / Sales / Telecom.
To apply for this job please visit www.timesjobs.com.