💼 Work from Home Customer Success Jobs at 6sense | Customer Success Manager – Commercial

6sense is hiring Customer Success Managers – Commercial for remote (work-from-home) positions across India. The role requires a Bachelor’s degree and 2–3 years of experience in customer success or related fields. This is an excellent opportunity to work with a global AI-driven company while helping customers achieve success using innovative marketing and sales tools.

You’ll be responsible for ensuring clients get maximum value from 6sense’s platform, addressing challenges, identifying growth opportunities, and collaborating across teams to enhance customer satisfaction and retention.

🧾 Table of Contents

• Opening Details for 6sense

• Roles & Responsibilities

• Skills Required

• About 6sense

• FAQ – 6sense Work From Home Jobs

• Disclaimer

🔍 Opening Details for 6sense

🧑‍💼 Roles & Responsibilities for Customer Success Manager – Commercial

• Build strong and lasting relationships with customers to ensure retention and satisfaction.

• Oversee the full customer journey from onboarding to renewal.

• Provide proactive support and solve issues efficiently.

• Deliver insights that help customers maximize product value.

• Educate clients on platform features and best practices.

• Identify upselling and cross-selling opportunities.

• Conduct regular check-ins to assess customer health and engagement.

• Collaborate with internal teams (Sales, Product, and Support) to enhance the customer experience.

🧠 Skills Required for Customer Success Manager – Commercial

• 2–3 years of proven experience in Customer Success, ideally in SaaS or B2B environments.

• Strong communication, listening, and interpersonal skills.

• Analytical mindset — able to interpret data and identify trends.

• Experience using CRM and customer success tools.

• Self-driven, proactive, and detail-oriented with a consultative approach.

• Team player with empathy, curiosity, and adaptability.

• Bachelor’s degree or equivalent practical experience.

🏢 About 6sense Company

Founded in 2013 and headquartered in San Francisco, 6sense is a global AI-powered B2B platform that helps businesses predict customer behavior and improve their sales and marketing outcomes.

With a valuation of $5.2 billion (2025), 6sense integrates with tools like CRM and analytics software to provide deep insights that drive better decision-making and customer engagement.

❓ FAQ – 6sense Work From Home Jobs

Q1. What qualifications do I need to apply for this role?
You must hold a Bachelor’s degree and have 2–3 years of experience in Customer Success or a similar field, preferably in SaaS environments.

Q2. Is this a remote position?
✅ Yes, this is a fully work-from-home job that allows you to manage customers remotely.

Q3. What are the main responsibilities?
As a Customer Success Manager at 6sense, you’ll ensure product adoption, manage customer relationships, resolve issues, and identify opportunities for business growth.

⚠️ Disclaimer

The recruitment information provided above is for informational purposes only. The job details are sourced from the official 6sense website or authorized sources. We do not guarantee recruitment or charge any fee for job information. Please verify and apply through official channels only.