Customer Support Officer opening at Mphasis in Pune

  • Full Time
  • Pune

Website Mphasis

Skills Required For Customer Support Officer

  • International voice experience required
  • Educational requirements include a High School Diploma or GED equivalent
  • Prior customer service experience is required (Inbound or Outbound Calls). Two (2) years of professional work experience in international call center is strongly preferred
  • General knowledge of medical terminology preferred
  • Knowledge and experience using current computer technology
  • Working knowledge of Excel and Word
  • Skilled in establishing and maintaining effective working relationships with clients, and staff at all levels
  • Skilled in problem resolution; recommends suggestions to increase accuracy and/or efficiency
  • Ability to work independently with minimal supervision
  • Ability to communicate professionally, clearly and effectively, verbally and in writing
  • Ability to prioritize effectively
  • Ability to multitask

To apply for this job please visit mphasis.ripplehire.com.