Digital Sales Specialist at IBM


About the job


IBM offers a world-class public cloud. But what sets us and your career apart is our approach to hybrid cloud.

A Sales Representative (Digital) role (what we internally call a ‘Digital Sales Specialist’) in IBM Cloud means a career where you’re leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means you’ll be directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services

Your Role and Responsibilities

As a Digital Sales Specialist you’ll become a trusted go-to expert. You’ll collaborate with colleagues across the Sales team – advising and supporting on client engagements throughout the critically important early phases of the sales cycle, and helping to lead German-based prospects to our award winning cloud solutions.

We’re passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a ‘day-in-the life’ of this role may include, but not be limited to…

As Red Hat Digital Sales Specialist, you will be responsible for driving the strategy, sale, and deal closing for offerings within an assigned territory.

  • Working with various sources, you will identify, develop & expand on new sales opportunities and be responsible for driving them to closure
  • Differentiates customers within client segmentation to effectively target market opportunity – install, new logo, competitive.
  • Aide in opportunity identification from install base and create up-sell/ cross-sell opportunities
  • Identify customer business needs and articulate both the value and differentiator of Red Hat solutions and how they can address these needs
  • Collaborate with Business Development, Marketing, and Technical reps within your squad on account strategy, demand generation activities, implementation plans, and results
  • Facilitate joint account planning sessions with business partners and other IBM brand sellers covering the same territory working together in an effective way to find the right solutions for clients
  • Work with tech reps to help design use case and respond to client POC and RFIs
  • Understand customer’s buying cycle to be able to effectively forecast likely closure of opportunity
  • Qualify prospects, ability to work in a digital setting via video conference and phone meetings
  • Professionally communicate with all appropriate levels of decision makers and influencers
  • Develop a social presence through your rep page and social media to drive interest and leads.
  • Present high-level product value propositions including solutions, features and functions to increase buyer interest using video, phone and web presence
  • Build relationships of trust with key customer decision makers and experts
  • Achieve revenue objectives based on territory assignment
  • Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor for clients

Required Technical and Professional Expertise

  • Understand the Digital End-to-End Processes – strong working knowledge of digital processes from marketing to consumption and renewals along with ability to make changes when needed
  • Prospecting Skills (Hunter Skills) – confidence in prospecting strategies to identify new opportunities within existing territory and new logos
  • Execute the digital sales strategic mission – understands the critical sales plays and value proposition of the organization
  • Agility / Adaptability – ability to work as part of a cross functional team and able to adapt to constantly changing markets/client needs
  • Communications – (Video Engagement, Oral & Written)- sellers must be able to create engaging videos; ability to write an effective in-mail/email with internal teams, clients and business partners
  • Digital Research – develop business acumen by understanding buyer personas, influencing factors affecting industries/clients and analyzing social media interactions, and competitive insights
  • Digital Networking & Content Curation – leverage seller connections / social presence, by knowing what content to share, how often and to whom; creating blogs, posts, and articles to elevate seller to subject matter expert status

Preferred Technical And Professional Expertise

  • 2+ years in a solutions sales role with a consistent track record of achieving personal targets
  • Proficient at using both digital & relevant sales tools & be confident in engaging peers and making connections
  • Candidates with experience in selling automation, hybrid cloud, opensource platforms will be preferred.
  • Excellent communication, negotiation and presentation skills and focus on client satisfaction
  • Strong personal integrity and an affinity with technology
  • Experience using CRM systems to manage customer engagement

About Business Unit

Digital Sales’ in IBM is evolving with a team that’s being reshaped for an exciting future.

We’re building the next generation technology sales team to break beyond boundaries with innovative approaches, and new ways to engage prospective clients. Autonomous and specialized, we’re moving from an approach of just simply ‘showing’ to also ‘co-creating’ with customers on their business critical, world-changing solutions.

Join our team and be at the forefront of innovation with a cloud solution that doesn’t limit our clients’ options.

We offer enterprise-grade performance; reliability needed more than ever in a post-pandemic economy, and end-to-end security for all remote work demands. All via hybrid clouds, which enable our clients’ freedom from one premises or another whilst offering your career an abundance of accelerated opportunity in a space that’s experiencing exponential growth. Now and for many years to come.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

To apply for this job please visit careers.ibm.com.