Website Sutherland
Sutherland is conducting a Mega Virtual Interview Drive on 16th November for Voice & Chat Process roles in Kochi. Candidates who have completed 12th (10+2) or any graduation can apply. Freshers and candidates with up to 2 years of experience are eligible.
In this role, you will interact with customers, listen to their queries, provide appropriate solutions, and ensure a good service experience. Sutherland offers complete training, making it an excellent opportunity for those looking to start their career in customer support.
Sutherland Virtual Drive Interview – Overview
Sutherland Virtual Drive Interview Details
| Company | Sutherland (Online Interview) |
|---|---|
| Role | Customer Support |
| Qualification | 12th Pass / Any Graduate |
| Location | Kochi |
| Work Experience | 0–2 years |
Responsibilities for Voice & Non-Voice Roles
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Communicate clearly and politely with customers
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Listen actively and understand their issues
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Provide accurate and simple solutions
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Explain services in an easy-to-understand way
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Maintain customer records
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Escalate complex issues when required
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Ensure a positive customer experience
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Maintain professional and friendly behavior
Key Skills Needed
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Good communication skills
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Attentive listening
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Problem-solving mindset
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Basic computer skills
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Patience while handling customers
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Teamwork and adaptability
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Positive attitude
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Willingness to learn
Sutherland Online Interview — Joining Details
📅 Date: 16th November
⏰ Time: 11:30 AM – 4:00 PM
🔗 Meeting Link: (Available in original post – avoid adding raw URLs here unless needed)
About Sutherland
Sutherland is a global provider of customer support and digital transformation services, operating in multiple countries with thousands of employees. Established in 1986, the company is known for its strong training programs, supportive work culture, and opportunities for career growth.
Frequently Asked Questions (FAQs)
What is the role of Customer Support at Sutherland Virtual Drive?
The role involves interacting with customers, answering queries, resolving issues, and ensuring a smooth service experience.
Who can apply?
Anyone who has completed 12th pass or graduation, including freshers and candidates with up to 2 years of experience.
Where is the job located?
Sutherland is hiring for Kochi (virtual interview). Some listings may include Mumbai, but this drive is specifically for Kochi.
To apply for this job please visit www.jobs.sutherlandglobal.com.