Website Sutherland Global Services
Company: Sutherland Global Services
Job Type: Full-time / Contract (Depending on role)
Job Location: Hyderabad / Navi Mumbai / Chennai / Kochi / Bhopal
Application Mode: Walk-in Interview / Email Application
Job Overview
Sutherland Global Services is conducting a Mega Walk-In Drive 2025 to hire International Voice Process Associates / AR Callers. This role involves interacting with international customers, resolving queries, and ensuring customer satisfaction. Both freshers and experienced candidates (0–3 years) can apply.
Available Roles
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International Voice Process Associate
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AR Caller
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Customer Support – Voice / Non-Voice
Eligibility Criteria
Educational Qualification:
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12th Pass or Any Graduate (depending on role)
Experience:
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0 to 3 years (Freshers welcome)
Skills Required:
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Excellent verbal and written communication skills in English
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Strong problem-solving abilities
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Good customer handling skills
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Willingness to work in rotational shifts (including night shifts for some roles)
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Basic computer knowledge
Key Responsibilities
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Handle inbound and outbound calls for customer queries and support
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Provide accurate information on products and services
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Resolve customer complaints quickly and professionally
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Maintain records of customer interactions
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Achieve daily/weekly performance targets (quality, productivity, customer satisfaction)
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Work collaboratively with team members to resolve complex issues
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Stay updated on company products and policies
Salary & Benefits
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Competitive salary (as per market standards)
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Incentives based on performance
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Paid training
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Career growth opportunities within Sutherland
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Health insurance and other benefits as per company policy
Walk-In Interview Details
Hyderabad
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Role: International Voice Process
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Date: 12th – 21st August 2025
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Time: 10:30 AM – 2:30 PM
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Venue: Sutherland, 7th floor, Divya Sree Building, Lanco Hills Technology Park, Hyderabad, Telangana – 500089
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Contact: Naveen HR – 6366003486
Bhopal
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Role: International Voice Process
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Date: 5th – 14th August 2025
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Time: 11:30 AM – 6:30 PM
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Venue: Bhopal IT Park – First Floor (Right Wing) IT Building, Plot No. C-4, Badwai, Gandhi Nagar, Airport Road, Bhopal – 462033
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Contact: Nikita Mirchandani – 7089367699
Navi Mumbai
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Role: International Voice Process
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Date: 15th – 21st August 2025
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Time: 11:00 AM – 7:00 PM
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Venue: Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, Airoli, Navi Mumbai – 400708
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Contact: Niharika Paradkar – 7304779661
Kochi
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Role: Customer Support (Voice/Non-Voice)
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Experience: Fresher
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Apply via Email: Rasha.Nafeesa@sutherlandglobal.com
Chennai
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Role: AR Caller
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Date: 13th – 22nd August 2025
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Time: 12:00 PM – 5:30 PM
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Venue: A1 Block, Ground Floor, Gateway Office Parks, GST Road, Perungalathur, Chennai – 600063
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Contact: Manikandan – 9551070726
About Sutherland
Founded in 1986, Sutherland Global Services is a leading Business Process Outsourcing (BPO) and Technology Services company, delivering customer support, technical assistance, finance, accounting, and back-office operations to global clients. With advanced technology and a worldwide delivery network, Sutherland ensures high-quality service, operational efficiency, and customer satisfaction.
How to Apply
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Walk-in directly at the mentioned venues during the interview dates.
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For Kochi location, send your updated resume to the provided email ID.
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Carry the following:
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Updated resume
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Photo ID proof
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Educational certificates
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Recent passport-size photographs
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📌 Important Note:
We are not a recruitment agency and do not charge any fees for job information. All hiring is done directly by Sutherland as per their official recruitment process.
To apply for this job email your details to Rasha.Nafeesa@sutherlandglobal.com