Wipro is conducting a walk-in drive for multiple roles including Service Desk Administrator, Associate – Back Office, and Non-Voice roles across Hyderabad, Thane, and Pune. Candidates with any graduate degree and 0–4 years of experience are eligible to apply.

This is an excellent opportunity for freshers and young professionals to start a career in IT services, business process operations, and service desk support. Wipro offers a dynamic work environment, growth opportunities, and competitive compensation.

Roles & Responsibilities – Service Desk Administrator

Assist users with issues related to applications, systems, or networks
Troubleshoot and resolve IT problems via phone, chat, email, or walk-ins
Document support requests and update resolution status
Escalate urgent issues to the appropriate technical team
Maintain incident records in the helpdesk system
Take ownership of user queries and provide timely updates

Roles & Responsibilities – Associate (Back-Office)

Handle incoming support requests from clients via email and phone
Record user information including department, issue type, and contact details
Learn product details to deliver better client support
Track, document, and update status of all client queries
Follow defined SLAs and processes to resolve issues
Maintain logs and records of customer interactions according to guidelines

Walk-in Schedule: Dates & Locations

Pune (Service Desk Administrator)

Date: 4th December
Time: 9:30 AM – 1:30 PM
Venue: Wipro, PDC-2 Office, Plot No. 31, MIDC, Hinjawadi Phase-2 Rd, Hinjawadi Rajiv Gandhi Infotech Park, Pune, Maharashtra

Thane (Associate – Back Office)

Date: 4th December
Time: 10:00 AM – 12:00 PM
Venue: Gigaplex Building 3, 3rd Floor, Airoli West, Opp. Capgemini Campus, Airoli – 400708
Contact: Pooja Shirke

Hyderabad (Non-Voice)

Date: 3rd – 5th December
Time: 9:30 AM – 12:00 PM
Venue: Wipro Campus, Vendor Gate, 203, 115/1, ISB Road, Opp. Domino’s, Financial District, Gachibowli, Nanakaramguda, Hyderabad – 500032

Tips to Prepare for the Wipro Walk-in Interview

Carry updated resumes, ID proof, and academic documents
Wear neat business formals
Know basic computer skills, communication etiquette, and problem-solving approaches
Review Wipro’s company profile, services, and recent news
Practice common interview questions for customer support and back-office roles

About Wipro

Wipro Limited is a global leader in IT services, consulting, and business process outsourcing with headquarters in Bengaluru. Founded in 1945, Wipro operates in over 60 countries and serves top enterprises across sectors such as cloud computing, AI, cybersecurity, digital transformation, and IT infrastructure.

The company is known for its innovation, diverse workforce, and strong focus on sustainability and corporate responsibility.

FAQ – Wipro Walk-in Drive

Q. What documents should I carry for the walk-in?
Carry multiple resumes, passport photos, original and photocopies of academic documents, valid ID, and certificates (if applicable).

Q. How do I get updates on upcoming Wipro walk-ins?
Visit the official Wipro Careers website and leading job portals like Naukri & Indeed, or follow recruiters on LinkedIn.

Q. What is a walk-in interview at Wipro?
A walk-in means candidates can directly attend interviews at the specified venue without prior scheduling.

Disclaimer

The recruitment information provided is for informational purposes only. All details have been sourced from the official recruitment channels. We do not guarantee hiring and do not charge any fees for job information. Selection will be carried out as per the organization’s official process.

To apply for this job please visit careers.wipro.com.