Wipro Walk-in Interview for Freshers at Multiple Locations – Apply Now

By /

Website Wipro

Wipro is conducting a walk-in interview drive for Service Desk Administrator and Associate – Backoffice roles at its Pune and Gurgaon offices.

These openings are ideal for freshers and candidates with up to 4 years of experience from any graduation stream. If you are looking for a career in IT support, helpdesk operations or back-office processes, this Wipro walk-in is a great opportunity to start or grow your career with a leading IT services company.

Wipro Walk-in Interview Overview

Wipro Walk-in Interview Details

Particulars Details
Company Wipro (Walk-in Drive)
Roles Service Desk Administrator / Associate – Backoffice
Qualification Any Graduate
Locations Pune, Gurgaon
Experience 0–4 years

Roles & Responsibilities – Service Desk Administrator

As a Service Desk Administrator, you will be the first point of contact for IT-related issues.

Key Responsibilities:

  • Help users resolve application, system, or network-related problems.

  • Identify, analyse and troubleshoot IT issues reported via phone, chat, email, or walk-ins.

  • Escalate high-priority issues to the appropriate technical teams quickly.

  • Record all user requests, actions taken and resolutions in the incident management tool.

  • Handle and resolve helpdesk tickets within defined timelines.

  • Take full ownership of user issues and keep users updated on status and resolution.

Roles & Responsibilities – Associate (Backoffice)

The Associate – Backoffice role focuses on handling client queries and documentation in a professional manner.

Key Responsibilities:

  • Answer all incoming requests from clients via phone and/or email in a courteous and professional tone.

  • Document important end-user details including name, department, contact information and problem description.

  • Learn and understand the relevant products, processes and tools to improve client interaction and troubleshooting.

  • Record, track and document all queries, steps taken and final resolution status.

  • Follow standard operating procedures (SOPs) to resolve client queries.

  • Ensure query resolution as per Service Level Agreements (SLAs) mentioned in the contract.

  • Maintain logs and records of all customer interactions as per defined guidelines and processes.

Event Schedule: Dates and Locations

Wipro Walk-in – Pune

  • Role: Service Desk Administrator

  • Experience: 0–4 years

  • Qualification: Any Graduate

  • Date & Time:
    1st December – 2nd December
    9:30 AM – 1:30 PM

  • Walk-in Address:
    Wipro, PDC-2 Office, Plot No. 31, MIDC, Hinjawadi Phase 2 Road,
    Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra

Wipro Walk-in – Gurgaon

  • Role: Associate – Backoffice

  • Experience: 0–3 years

  • Qualification: Any Graduate

  • Date & Time:
    2nd December
    11:00 AM – 1:00 PM

  • Walk-in Address:
    Building No. 2, Candor Techspace, Tikri, Sector 48, Gurgaon, Haryana

  • Contact Person: Pramda Kalra

Tips to Prepare for the Wipro Walk-in Interview

To increase your chances of selection at the Wipro walk-in drive, keep the following points in mind:

  • Research the company:
    Read about Wipro’s services, values, recent news and work culture from its official website and recent articles.

  • Understand the role:
    Match your skills and experience with the job description for Service Desk Administrator or Associate – Backoffice. Prepare examples of your strengths accordingly.

  • Revise basics & communication:

    • Practice basic technical concepts (for service desk roles).

    • Improve your spoken English, clarity and confidence for client-facing discussions.

  • Prepare common interview questions:
    Be ready for questions on strengths, weaknesses, teamwork, customer handling, problem-solving and scenario-based queries.

  • Dress professionally:
    Wear formal or business attire suitable for corporate interviews.

  • Carry essential documents:

    • Multiple copies of your updated resume

    • Government ID proof

    • Passport-size photographs

    • Educational certificates (original + photocopies)

    • Experience letters / internship certificates (if any)

About Wipro Company

Wipro Limited is a leading global company in:

  • Information Technology (IT services)

  • Consulting

  • Business Process Outsourcing (BPO)

Headquartered in Bengaluru, India, Wipro serves clients across 60+ countries.

Started in 1945 as a small manufacturer of consumer products, Wipro has transformed into a major IT and consulting services provider. Its key focus areas include:

  • Cloud services & migration

  • Cybersecurity and penetration testing

  • Artificial intelligence and automation

  • Digital transformation & IT consulting

Wipro is known for:

  • A diverse, global workforce of thousands of professionals

  • Strong focus on sustainability and social responsibility

  • Long-term client relationships built on service quality and support

FAQ: Wipro Walk-in Interview

1. What documents should I carry for a Wipro walk-in interview?

You should carry:

  • Multiple copies of your updated resume

  • Recent passport-size photographs

  • A government-issued photo ID (Aadhaar, PAN, Passport, etc.)

  • Original and photocopies of educational certificates and mark sheets

  • Experience letters and certifications (if applicable)

2. How can I know about upcoming Wipro walk-in interviews?

You can find details of upcoming walk-ins through:

  • The official Wipro Careers portal

  • Popular job portals such as Naukri, Indeed, LinkedIn

  • Official and verified Wipro recruiter profiles on LinkedIn

3. What is a walk-in interview at Wipro?

A walk-in interview means you can directly visit the venue during the specified dates and time without prior appointment.

Wipro often conducts walk-ins for:

  • Fresh graduates

  • Entry-level roles

  • Support & operations positions

Disclaimer

The recruitment information provided above is for informational purposes only.

All details are based on information available from the official sources of Wipro or trusted platforms at the time of writing.

  • We do not guarantee any job placement.

  • Actual hiring, eligibility, selection process and interview schedule are as per Wipro’s official recruitment process.

  • We do not charge any fee for sharing job information. Always apply through official or verified links only.

To apply for this job please visit careers.wipro.com.