Work From Home Job at JLL | Customer Success Associate for Freshers

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Website JLL

JLL is hiring for a Customer Success Associate (Work from Home) role based in New Delhi (Remote). This opportunity is open to recent graduates and freshers who want to start their careers with a leading global company.

As a Customer Success Associate, you will support clients by answering their questions, guiding them on JLL’s services, and ensuring they have a positive experience. The role also involves preparing reports, sharing updates, and helping solve client issues on time.

This is a great chance to build communication, problem-solving, teamwork, and time management skills while working in a global environment.

JLL Job Overview

Company: JLL (Work from Home)
Role: Customer Success Associate
Qualification: Recent Graduate
Location: New Delhi (Remote)
Experience: Fresher

Roles & Responsibilities

  • Maintain strong client relationships through digital and live interactions.

  • Analyze product usage data across 50–75 accounts to identify trends, risks, and opportunities.

  • Design and implement scalable success programs for multiple clients.

  • Conduct group training sessions, webinars, and virtual meetings.

  • Develop proactive engagement strategies using digital communication tools.

  • Collaborate with internal teams to ensure customer satisfaction.

Skills Required

  • Data Analysis: Ability to interpret customer usage data and create strategies.

  • Communication: Fluent English (written & verbal) across diverse contexts.

  • Multi-Account Management: Experience handling a high volume of clients.

  • Facilitation Skills: Conduct engaging group training sessions & webinars.

  • Teamwork: Collaborate effectively with internal teams.

About JLL

JLL (Jones Lang LaSalle) is a global leader in real estate and professional services, operating in over 80 countries. The company provides property management, consulting, investment, and technology solutions with a strong focus on innovation, sustainability, and client value.

FAQs on JLL Customer Success Associate Role

Q1. What does a Customer Success Associate do at JLL?
They help clients with queries, solve issues, and ensure a smooth experience with JLL’s services.

Q2. What qualifications are required?
Recent graduates and freshers are eligible to apply. No prior experience is needed.

Q3. Where is this role based?
The role is based in New Delhi (Remote/Work from Home), giving flexibility to work from home while being part of a global company.

To apply for this job please visit jll.wd1.myworkdayjobs.com.