ASSOCIATE CONSULTANT Opening at HCL Technologies in Noida

  • Full Time
  • Anywhere

HCL Technologies

Job Description (Posting).

Database administration and tuning databases

– Develop database automation scripts and maintenance

-Responsible for all backup, recovery, PITR replicating

– create Clusters and upgrading/migrating various PostgreSQL database version.

– Experience in monitoring, managing and maintaining mission-critical 24 7 production databases along with installation and configuration of the database, implementing high-availability solutions, setup monitoring tools, setup database security, optimizing resources, etc.

Installation and upgrade of Postgres version and troubleshooting steps. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.



No. of Positions


Skill (Primary)

Technical Skills (APPS)-Databases-RDBMS-SQL Server DBA

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