Website Criteo
Criteo, a global tech company specializing in personalized online advertising, is offering an Intern – Customer Care position in Gurgaon. This internship is ideal for students or fresh graduates with a degree in Business, Communications, or a related field who want hands-on experience in customer support and client relations.
As an intern, you will support the customer care team, handle inquiries via email and chat, assist in solving customer issues, and learn to use Criteo’s tools and policies. This is a great opportunity to launch a career in customer service within the tech industry and develop essential professional skills.
Criteo Internship – Overview
| Company | Criteo |
|---|---|
| Role | Intern – Customer Care |
| Qualification | Pursuing or completed degree in Business, Communications, or related field |
| Location | Gurgaon |
| Experience | Fresher |
Roles & Responsibilities
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Handle customer inquiries via email and chat.
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Learn and follow Criteo’s policies and tools to provide accurate support.
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Solve customer complaints politely and professionally.
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Record and track all customer interactions in CRM or Salesforce.
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Collaborate with other departments to ensure customer satisfaction.
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Participate in training sessions to improve product knowledge and customer service skills.
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Assist the team with other ad hoc tasks as needed.
Skills Required
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Degree in Business, Communications, or related field.
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Strong written and verbal communication skills.
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Good problem-solving ability and attention to detail.
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Ability to work in a team.
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Familiarity with Microsoft Office; knowledge of CRM software is a bonus.
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Positive attitude and eagerness to learn and grow.
About Criteo Company
Criteo is a global technology company that helps businesses deliver personalized ads to online customers. Using data-driven solutions, Criteo helps brands connect with the right audience across devices, improving engagement and sales. The company is known for its innovative advertising solutions and focus on customer success.
FAQs – Criteo Internship 2025
1. What is the role of an Intern – Customer Care at Criteo?
Assist the customer care team with inquiries, provide accurate product/service information, resolve issues with empathy, and learn company tools and policies.
2. What qualifications are required?
Pursuing or completed degree in Business, Communications, or related field. Suitable for freshers.
3. What skills are important?
Strong communication, problem-solving, attention to detail, teamwork, and familiarity with Microsoft Office. Knowledge of CRM is a plus.
To apply for this job please visit careers.criteo.com.